Pricacy Policy:
At Pro Asbestos Clear, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information you provide when visiting our website or contacting us about our asbestos removal, inspection, testing, and disposal services across Sydney, New South Wales (NSW).
1. Information We Collect
We may collect the following types of information when you visit our website or enquire about our services:
- Personal Information: Your name, email address, phone number, and other contact details.
- Service Information: Property addresses, project details, service requirements, and information you provide when requesting a quote or consultation.
- Technical Information: Information such as your IP address, browser type, device details, and website usage data, including information collected through cookies.
2. How We Use Your Information
We may use your information to:
- Provide and coordinate our asbestos removal, inspection, testing, and disposal services.
- Respond to enquiries, prepare quotes, and communicate with customers.
- Improve our website, services, and customer experience.
- Maintain business records and meet applicable legal and regulatory obligations.
- Address complaints, resolve disputes, and protect our legitimate business interests.
3. How We Protect Your Information
Pro Asbestos Clear takes reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Depending on the circumstances, safeguards may include restricted access, secure systems, and appropriate technical and organisational security measures.
While we take reasonable precautions, no method of electronic transmission or data storage can be guaranteed to be completely secure.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may disclose information where reasonably necessary to:
- Trusted service providers who help us operate our website or deliver our services.
- Contractors or business partners involved in fulfilling your service request, where appropriate.
- Government agencies, regulators, or law enforcement authorities where required or authorised by law.
- Other parties where disclosure is permitted by law or necessary to establish, exercise, or defend legal claims.
Where applicable, we take reasonable steps to ensure that personal information shared with service providers is handled appropriately.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve your browsing experience.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how some website features operate.
Where required, we will seek consent for the use of cookies or tracking technologies.
6. Your Privacy Rights
Subject to applicable privacy laws, you may have the right to:
- Request access to the personal information we hold about you.
- Request corrections to information that is inaccurate, incomplete, or out of date.
- Withdraw consent where personal information is processed on the basis of your consent.
- Raise concerns or make a complaint about how your personal information is handled.
To exercise these rights or make a privacy-related enquiry, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business records, and meet applicable legal obligations. When information is no longer required, we take reasonable steps to securely delete or de-identify it, where appropriate.
8. Links to Third-Party Websites
Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices, content, or security of those websites. We recommend reviewing their privacy policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, website functionality, or applicable legal requirements. Any updates will be published on this page, with the revised policy taking effect from the date of publication unless otherwise stated.
We encourage you to review this page occasionally to stay informed about how we handle your personal information.
10. Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or how Pro Asbestos Clear handles your personal information, please contact us:
Business Name: Pro Asbestos Clear
Phone: 02 8552 1030
Email: info@proasbestosclear.com.au
Location: Sydney, NSW, Australia
We will review privacy enquiries and complaints and respond within a reasonable timeframe.
Last Updated: October 2026